WebCraft Studio | 3092 Shimomizo, Minami-ku, Sagamihara City, Kanagawa Prefecture 252-0335

3092 Shimomizo, Minami-ku, Sagamihara City, Kanagawa Prefecture 252-0335

Privacy Policy

At WebCraft Studio, protecting your privacy is a fundamental commitment. This policy explains how we collect, use, store, and protect your personal information when you interact with our website and services.

Effective Date: October 20, 2025 | Last Updated: November 10, 2025

Information We Collect

Personal Information You Provide

When you use our contact forms, register for courses, or communicate with us, we may collect:

  • Full name and contact details including email address and phone number
  • Course preferences and educational background information
  • Payment information for course enrollment (processed securely through third-party providers)
  • Any other information you choose to provide in messages or communications

Automatically Collected Information

When you visit our website, we automatically collect certain technical information:

  • Device information including browser type, operating system, and device identifiers
  • Usage data including pages visited, time spent on pages, and navigation paths
  • IP address and general location information derived from your IP address
  • Referral source and search terms that led you to our website

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. You can manage your cookie preferences through our Cookie Policy page. Essential cookies are necessary for website functionality and cannot be disabled.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you provide explicit consent for specific purposes
  • Contract: When necessary to fulfill course enrollment and service delivery
  • Legitimate Interest: For improving our services and website functionality
  • Legal Obligation: When required to comply with applicable laws and regulations

How We Use Your Information

Service Delivery

We use your information to process course registrations, respond to inquiries, provide customer support, and deliver the educational services you've requested.

Website Improvement

Analytics data helps us understand how visitors use our website, identify areas for improvement, and optimize the user experience for all visitors.

Communication

With your consent, we may send you course updates, educational content, promotional materials, and newsletters. You can opt out of marketing communications at any time.

Security and Compliance

We process data to maintain website security, prevent fraud, comply with legal obligations, and protect the rights and safety of our students and staff.

Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers who assist with website hosting, payment processing, and analytics
  • Legal authorities when required by law or to protect our rights and safety
  • Business partners only with your explicit consent for specific purposes

Data Protection and Security

We implement comprehensive technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Technical Safeguards

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure with regular updates
  • Encrypted data storage for sensitive information
  • Regular security audits and vulnerability assessments

Organizational Measures

  • Limited access to personal data on need-to-know basis
  • Staff training on data protection and privacy
  • Incident response procedures for data breaches
  • Regular review and update of security protocols

Data Breach Notification

In the unlikely event of a data breach affecting your personal information, we will notify you and relevant authorities within 72 hours in accordance with applicable data protection regulations.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Course enrollment data is typically retained for seven years for educational record-keeping purposes. Marketing data is retained until you withdraw consent. After the retention period, data is securely deleted or anonymized.

Your Rights

You have comprehensive rights regarding your personal data. Here's what you can do:

Right to Access

Request a copy of all personal information we hold about you, including how it's being used and who it's shared with.

Right to Rectification

Request correction of any inaccurate or incomplete personal information we hold about you.

Right to Erasure

Request deletion of your personal data when it's no longer necessary for the purposes it was collected or when you withdraw consent.

Right to Data Portability

Receive your personal data in a structured, commonly used format and transmit it to another organization.

Right to Object

Object to processing of your personal data for direct marketing purposes or when based on legitimate interests.

Right to Withdraw Consent

Withdraw your consent at any time where processing is based on consent, without affecting the lawfulness of processing before withdrawal.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided on our Contact page. We will respond to your request within 30 days. You may also lodge a complaint with your local data protection authority if you believe your rights have been violated.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: info@sarviongentle.com

Phone: +

Address: 3092 Shimomizo, Minami-ku, Sagamihara City, Kanagawa Prefecture 252-0335